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When our clients were asked what they most liked about the salon, these were some of the answers we received

 

"Your facial is a pure delight and I feel the professional treatment I receive in your salon is not equal. I have recommended you to many. My friends are now also addicted. I look forward to my next visit."
- Gigliola, a client of Frances Hastings. November 2009 -

"Thank you for your fantastic treatments last year for my wedding. I was delighted with the tan and received many compliments. I would defiantely recommend you to anyone. Thank you again. I will be back for more treatments next year."
- Nichole, a client of Kathleen Don. October 2009 -

"I never thought I would have Botox. Then one day I let my curiosity lead me to a conversation. I had it done. My confidence has gone up 20% I feel so much happier about myself and I am really glad I had it done."
- Client of Mary Nielsen our Restylane Practitioner. August 2009 -

"I first met Frances Hastings at her salon in November 2007 where she had requested a demonstration after recommendation of Oxyjet UK from a friend. It was clear from the out set this was a lady extremely knowledgeable with a vast experience and lovely personality. I knew that her attributes and our machine would work exceptionally well together and so it has proved. Visiting Frances Hastings Beauty is like a breath of fresh air. Where a pleasant and friendly member of staff always meets you. The therapists are all at the highest standard and it is clearly evident that they receive full guidance and direction from their mentor. Over the past 12 months, I have watched our partnership grow to our mutual benefit."
- Tara Kinross, Sales and Training Consultant, OXYJET UK. July 2009 -

"I just wanted to write to say, thankyou. Last week I had a facial and I left feeling more happy and relaxed than I have done in ages. My skin still feels lovely and smooth and people have commented on how good my skin looks, my mum even said that I looked like I had make-up on when I got home. Its the first time I have felt confident about going out without wearing any make-up at all. All the staff were very friendly and made me feel very comfortable, especially Sophie who did my facial. She was friendly and the treatment was everything I wanted it to be and more. So thank you very much and I absolutely cannot wait to come back for another treatment (my mum wants to come this time too) and I will be recommending this salon to everyone I know!"
- Anna Wallace, Sidcup, Kent. January, 2009 -

"I recently had reflexology treatment with Sophie, which I approached with some trepidation as in the past I had not been a fan of this treatment. However, Sophie has managed to completely change my view, as the treatment was both extremely relaxing and expertly done. Sophie was extremely knowledgeable in this area, and the pressure she applied during the treatment was perfect. I left after a very relaxing hour feeling strangely invigorated. Thank you Sophie"
- Anita Forryan, Beckenham, Kent. January, 2009 -

"For more years than I care to remember, I've been plagued with milia. Over the years I have tried every lotion, potion and therapist that I've been able to find, to no avail. Then I found Frances and I haven't looked back. In no time at all, with Frances' expertise, they have abated and have been kept at bay by using Dermalogica products prescribed by Frances. I feel much happier within and with my skin than I have for years. Thank you Frances - you're an absolute star"
- Sharon Gilmour, Bromley, Kent. 17th September 2008 -

"I had suffered from lots of milia on my face for years, but after receiving lots of vague, dubious advice in the past, resigned myself to having to live with them. However, I became extremely self conscious about them when my sister asked me to be a bridesmaid at her wedding and deciding that a balaclava was not a good look for a bridesmaid, resolved to have a last attempt to find some good professional advice. I therefore arrived at Frances\' salon one Saturday morning, extremely nervous, but was immediately put at ease. Frances not only recognised my problem instantly but also reassured me that she would be able to help. At last I had found someone who I felt I could put my trust in and so my long relationship with Frances and her salon began and years later I am still visiting for regular facials. Thanks to Frances and her lovely team!"
- Debbie McLoughlin, Beckenham, Kent: 19th January 2008 -

"Always a friendly welcome from the staff. I've been asked for my feedback after previous appointments. Always receive a professional and friendly approach and really look forward to my appointments at the salon"
- Anne, Beckenham -

"Friendliness and professionalism. Every time I visit I have a wonderful time - it is a true sanctuary. I wouldn't want anything to change - it is perfect"
- Dominique Sarsfield, Shortlands -

"Lovely surroundings, friendly staff and the convenience of late nights, make my visits a pleasure"
- Amie, Bromley -

"What I like most about the salon is the good balance between professionalism and friendliness. I always receive a warm welcome, excellent quality of treatment, great value for money, extended opening hours on Tuesday and Thursday and a good range of treatments"
- Jean O'Leary, Bromley -

"The special welcome I receive and the magic hands of Frances work wonders for me. I always leave feeling rejuvenated and much better than when I arrived"
- Lulu, Bromley -

On my way to Shortlands BR Station I noticed that a new beauty salon had opened up.
I grabbed a price list and made an appointment to test the water, well that was four years ago! I always enjoy my visits whether it's a luxurious facial, massage, pedicure or just a chat and a cup of tea! The service is always professional but it's the friendliness and warm environment they create that keeps me going back for more"
- Julie Woodbridge, Shortlands -

 
"I have been visiting Frances for all my beauty needs for the past 25 years. The service she provides is truly professional and I always look forward to spending time at the salon. Frances has a wealth of experience and is very good at talking to me while she works, maximising the time that I spend with her. She's a great listener too, a true friend!"
- Dr Maryanne Whitehead -
 

"I adore going to Frances Hastings Beauty Therapy. The team are all extremely friendly, very professional and make you feel special from the moment you arrive. The range of Dermalogica facials and associated products is excellent and Frances and her team always have time to offer advice as to which products would suit best. As well as wonderful facials, that make even my skin gleam with vitality, there is a wide range of other treatments including pedicures, massages and skin scrubs. I would highly recommend a visit if you want to feel really special."
- Sue MacPherson -

 

IF YOU WOULD LIKE TO ADD YOUR COMMENTS ABOUT YOUR EXPERIENCES AT OUR BEAUTY SALON, PLEASE DO SO USING OUR FEEDBACK FORM
 
   
     
     
     
     
     
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