"I had suffered from lots of milia on my face for years, but after receiving lots of vague, dubious advice in the past, resigned myself to having to live with them. However, I became extremely self conscious about them when my sister asked me to be a bridesmaid at her wedding and deciding that a balaclava was not a good look for a bridesmaid, resolved to have a last attempt to find some good professional advice. I therefore arrived at Frances\' salon one Saturday morning, extremely nervous, but was immediately put at ease. Frances not only recognised my problem instantly but also reassured me that she would be able to help. At last I had found someone who I felt I could put my trust in and so my long relationship with Frances and her salon began and years later I am still visiting for regular facials. Thanks to Frances and her lovely team!"
- Debbie McLoughlin, Beckenham, Kent: 19th January 2008 -

"Always a friendly welcome from the staff. I've been asked for my feedback after previous appointments. Always receive a professional and friendly approach and really look forward to my appointments at the salon"
- Anne, Beckenham -

"Friendliness and professionalism. Every time I visit I have a wonderful time - it is a true sanctuary. I wouldn't want anything to change - it is perfect"
- Dominique Sarsfield, Shortlands -

"Lovely surroundings, friendly staff and the convenience of late nights, make my visits a pleasure"
- Amie, Bromley -

"What I like most about the salon is the good balance between professionalism and friendliness. I always receive a warm welcome, excellent quality of treatment, great value for money, extended opening hours on Tuesday and Thursday and a good range of treatments"
- Jean O'Leary, Bromley -

"The special welcome I receive and the magic hands of Frances work wonders for me. I always leave feeling rejuvenated and much better than when I arrived"
- Lulu, Bromley -

On my way to Shortlands BR Station I noticed that a new beauty salon had opened up.
I grabbed a price list and made an appointment to test the water, well that was four years ago! I always enjoy my visits whether it's a luxurious facial, massage, pedicure or just a chat and a cup of tea! The service is always professional but it's the friendliness and warm environment they create that keeps me going back for more"
- Julie Woodbridge, Shortlands -

"I adore going to Frances Hastings Beauty Therapy. The team are all extremely friendly, very professional and make you feel special from the moment you arrive. The range of Dermalogica facials and associated products is excellent and Frances and her team always have time to offer advice as to which products would suit best. As well as wonderful facials, that make even my skin gleam with vitality, there is a wide range of other treatments including pedicures, massages and skin scrubs. I would highly recommend a visit if you want to feel really special."
- Sue MacPherson -